Terms & Conditions

Last Updated: April 15, 2025

These Terms and Conditions ("Terms") govern your use of Shawn Brooks LLC's ("Shawn Brooks Design," "we," "us," or "our") services, including website design, branding, and related digital services. By engaging our services, you ("Client," "you," or "your") agree to these Terms.

1. Services & Scope

  • Shawn Brooks Design provides custom website design, branding, logo creation, marketing, and WordPress maintenance services as outlined in your signed proposal/contract.
  • All projects require a signed agreement and deposit before work begins.
  • Client is responsible for providing necessary materials (text, images, branding guidelines) in a timely manner.

2. Payments & Fees

  • Deposit: A non-refundable deposit (typically 30–50% of total project cost) is required to begin work.
  • Milestone Payments: Larger projects may require phased payments tied to deliverables.
  • Final Payment: Due upon project completion before final files are delivered.
  • Late Payments: Invoices unpaid after 15 days incur a 5% monthly late fee.

3. Revisions & Approval Process

  • Revisions are included as specified in your contract. Additional revisions may incur fees.
  • Client must provide feedback within agreed timelines to avoid project delays.
  • After final approval, further changes will be billed at our standard hourly rate.

4. Intellectual Property

  • Client Ownership: Upon full payment, you receive full rights to final deliverables (website, logos, branding assets).
  • Shawn Brooks Design Rights: We retain the right to display your project in our portfolio and marketing materials unless otherwise agreed in writing.
  • Third-Party Assets: Fonts, stock images, or plugins may require separate licenses.

5. Cancellation & Termination

  • By Client: If you cancel after work begins, you are responsible for payment for all work completed plus any third-party costs incurred.
  • By Shawn Brooks Design: We may terminate a project for non-payment, harassment, or unreasonable demands, with refunds prorated for unfinished work.

6. Warranties & Limitations

  • We guarantee professional-quality work but cannot guarantee specific business outcomes (e.g., increased sales).
  • Websites are tested for functionality at launch; ongoing maintenance is the Client’s responsibility unless a maintenance plan is purchased.
  • We are not liable for delays caused by the Client (e.g., late feedback, missing content).

7. Confidentiality

  • Both parties agree to keep sensitive business information confidential unless disclosure is required by law.

8. Third-Party Services

  • For services involving third-party platforms (e.g., WordPress, hosting providers), the Client is responsible for complying with their terms. We are not liable for third-party actions.

9. Limitation of Liability

  • Shawn Brooks Design’s total liability for any claim is limited to the amount paid for services.
  • We are not liable for indirect damages (e.g., lost profits, data loss) arising from our services.

10. Dispute Resolution

  • Disputes will first attempt resolution through mediation. If unresolved, claims must be filed in Florida courts.

11. General Terms

  • Governing Law: These Terms are governed by the laws of Florida, USA.
  • Updates: We may modify these Terms with notice; continued use of services constitutes acceptance.
  • Severability: If any provision is invalid, the remaining Terms remain enforceable.

Contact Us

For questions about these Terms:
📧 Email: info@shawnbrooksdesign.com
🌐 Website: www.shawnbrooksdesign.com

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